Frequently Asked Questions: Pinnacle Gradebook
How do I overwrite a grade?

You may find that you need to change a student’s nine-week grade, semester exam, or semester average, either to a different number, or to a grade code such as “Incomplete”. Here’s how to do it:

  1. Open your class and make sure you are in the correct nine-weeks grading period.
  2. Next you need to make sure that the results column on the far right hand side of the screen is displaying the grades you wish to overwrite. You can tell by seeing what’s at the top of the column, such as “1st 9 Weeks”, “2nd 9 Weeks”, "3rd 9 Weeks", "4th 9 Weeks", “Semester Exam”, “First Semester”, or "Second Semester".
  3. If it says something else, such as “Academic Achievement” or “Academic Practice”, then you need to change what is being displayed. To do this:
    a) Double click on the title at the top of the “Results Column”
    b) This will open a window called “Select Result Column Display”
    c) Click “Marking Period” (if you need to change a 9-week grade or semester exam grade) or “Semester” (if you need to change a semester average).
    d) Then click “OK”
    e) Now you will have the correct grades displayed in the results column.
  4. Next, find the grade in the results column to be overwritten. Double-click on that grade.
  5. You will be asked “Are you sure you want to overwrite this grade?”
  6. Click “Yes”
  7. If you wish to give them a new numeric grade, then simply type in the new grade in the box labeled “Enter new Numeric grade”, and click “OK” and the grade will be changed.
  8. If you wish to give them a letter grade or special grade, then click on the down arrow at the end of the box labeled “Enter new Letter grade”
  9. This will give you a drop down menu with the following choices:
    a) A
    b) B
    c) C
    d) D
    e) F
    f) N: No grade
    g) S: Satisfactory
    h) U: Unsatisfactory
    i) WD: Withdrawn
    j) I: Incomplete
  10. Choose the grade you want
  11. Click “OK”
  12. Now their 9-week grade, semester exam grade, or semester average has been changed to the letter you chose.

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How do I remove a grade overwrite?

Sometimes you may wish to clear the overwrite you did to a grade in the past. For example you may have given a student an “I” for an incomplete grading period, but now they have finished the work and you are ready to give them a grade.

In such a case you need to remove the overwrite, and let the gradebook recalculate the grade by doing the following:

  1. Open your class and make sure you are in the nine-weeks grading period that needs edited.
  2. Click on “View” in the top menu bar
  3. Choose “Marking Periods” from the drop down menu
  4. You will now see columns on the left labeled such things as “1st 9 Weeks”, “2nd 9 Weeks”, "3rd 9 Weeks", "4th 9 Weeks", or “Semester Exam”.
  5. Find the grade you overwrote in the appropriate column on the left.
  6. Click once on the grade to highlight it
  7. Now press the “Delete” key on your keyboard
  8. The program will ask if you want to “Clear the current grade and recalculate”
  9. Click “Yes”
  10. Now the overwrite is removed and the grade is calculated as normal.
  11. Switch back to your normal view by clicking “View” in the top menu bar, and choosing “Assignments” from the drop down menu.

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How do I enter report card comments?

Just like with the interim reports, you may enter up to two canned comments per student for their 9-weeks report card. To enter the comments, do the following:

  1. Click on the “Required Assessment” button in the top menu bar of the gradebook program (It is the one labeled "A+ REQ"). This will switch you from “Grades View” to “Required Assessments View”.
  2. You will now see four columns for each student. The columns that will hold the two report card comments are labeled “Com1” and “Com2”.
  3. Click in one of the comment boxes for a student and then press the space bar.
  4. This will open a window with all of the comments listed.
  5. Scroll through the comments to find what you want and click on that comment.
  6. Click “OK” and the comment will be entered.
  7. Alternately, if you already know the comment code, you may simply type it into the box.

When the report cards are printed the corresponding comments will be printed for the codes you choose.

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How do I print the verification report?

To make it easier for you to check the data you are submitting at the end of a grading period, we have developed a verification report. The verification report places all your grades, attendance, and comments on one page that you can easily print out and check for accuracy.

Here is what we need you to do for each of your classes:

  1. Open up a class as usual.
  2. Make sure all data is up-to-date by doing a manual recalculation. To do this click "Options" and then "Recalculate".
  3. Next alphabetize your students by clicking “Utilities”, then “Sort”, and then “OK”.
  4. Now click “Reports”
  5. Click “Custom Reports”
  6. Click “School”
  7. Click on the appropriate verfication report, such as “2nd 9-Weeks Verification Report”
  8. Click “OK”
  9. This will now generate the report in Internet Explorer.

    Special Note:

    The report will now open up in Internet Explorer. Depending upon what version of Internet Explorer you have, the browser may not allow the report to generate fully by default.

    If you get a message at the top saying “To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options…” then do the following:

    a) Click where it says “Click here for options…”
    b) Click “Allow blocked content…”
    c) Click “Yes” when prompted with the Security Warning.
    d) Now all the content of the report will be generated.
  10. Print the report by clicking “File” then “Print…” then “Print”
  11. Carefully check over the report to make sure that the grades, attendance totals, and comments look correct.
  12. If you find any problems, make the needed corrections in Pinnacle and print a new report.
  13. On the following day compare these Verification Reports to the “Grade Verification Sheets” (on green and white paper) that will be in your mailbox.
  14. Make any needed corrections, and turn in your verification reports and sheets to the main office.

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How do I enter canned interim comments?

You may enter up to two canned comments per student for their interim report. To enter the comments, do the following:

  1. Click on the “Required Assessment” button in the top menu bar of the gradebook program (It is the one labeled "A+ REQ"). This will switch you from “Grades View” to “Required Assessments View”.
  2. You will now see four columns for each student. The columns that will hold the two interim comments are labeled “IntCom1” and “IntCom2”.
  3. Click in one of the comment boxes for a student and then press the space bar.
  4. This will open a window with all of the comments listed.
  5. Scroll through the comments to find what you want and click on that comments.
  6. Click “OK” and the comment will be entered.
  7. Alternately, if you already know the comment code, you may simply type it into the box.

When the interims are printed the corresponding comments will be printer for the codes you choose.

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How do I enter free-form interim comments?

Free-form comments allow you to type in whatever you wish to say about your students, rather than just use the predefined comment codes. The free-form comments appear at the bottom of the interim report in a separate section.

You can still use the comment codes along with the free-form comments if you wish.

Entering free-form comments is very different from entering comment codes. You actually enter the free-form comments into a special entry in the notepad for each student. Below are the instructions for this:

  1. Open a class as usual.
  2. Click “Pinnacle” in the top menu bar.
  3. Click “Retrieve Notepads” from the drop-down menu. This will add the needed entry for the free-form comments to your students’ notepads.
  4. Make sure you can see the notepads by doing the following:
    a) Click “Options” in the top tool bar.
    b) Click “Show Desk Icons” from the drop-down menu.
    c) Make sure there is a check mark next to “Notepads”. If there is not, then simply click “Notepads” to put a checkmark there.
    d) Now you will have a notepad icon next to every student’s name.
  5. To enter a free-form comment for a student, begin by double-clicking on the notepad icon by their name.
  6. This will open up the notepad window. In the window you will find an entry titled “ICComments”. This is the entry that will hold your free-form comment for this student’s interim.
  7. Click once on the “ICComments” entry and then click the “Edit” button.
  8. This will open up a window for that particular entry. In the large blank area you can now type in your free-form comment.
  9. DO NOT change the title from “ICComments”. It must have this title or it will not show up on the interim report.
  10. When done typing your comment, click “OK”.
  11. Click “OK” again to exit the notepad window.
  12. Now you can repeat steps 5 through 11 to give any other student a free-form comment.
  13. When done with your current class, you can repeat the entire process for each of your other classes.

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How do I get student passwords?

First you need to update your roster to pull in the new password info.

  1. To do this, begin by opening a class as usual.
  2. Now click "Pinnacle" in the top tool bar.
  3. Now click "Update Roster" in the drop down menu.

Now the new passwords are loaded. To see them all at once you can print a report:

  1. Open a class as usual.
  2. Click "Reports" in the top menu bar.
  3. Click "Custom Reports" in the drop down menu.
  4. Click "School".
  5. Click "Class".
  6. Click "Class Roster with Passwords".
  7. Click "OK" to generate the report.
  8. Click "File" and "Print..." if you want a hard copy.

Or, if you only want to see student passwords one at a time, you can do the following:

  1. Open a class as usual.
  2. Double-click on a student name.
  3. This will open up their demographic screen.
  4. Scroll down to the box marked "Password" to see their current password.
  5. Click "OK" when done.
  6. Repeat for other students as needed.

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What do I do when my class roster is incorrect (students missing or extra students)?

It takes about 24 to 48 hours for schedule changes to make their way from guidance to your gradebooks. If that much time has passed and changes have not occurred, you can do the following:

  1. Do a roster update in your gradebook:
    a) Open the class in Pinnacle as usual.
    b) Click “Pinnacle” in the top tool bar.
    c) Click “Update Roster” from the menu.
    d) Check to see if the change has been made.
  2. If that does not work, contact the appropriate guidance counselor to see if he or she has made the change in the student record system.
  3. If they have made the change already, then finally contact Eric Curts (tech@northcanton.sparcc.org) or John Fano (jrf1nc@northcanton.sparcc.org) to let us know about the problem.

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What do I do when Pinnacle says today is not a valid school day and I can't take attendance?

What you need to do is re-import the school days from the server as follows:

  1. Open the class in Pinnacle as usual.
  2. Click “Pinnacle” in the top menu bar.
  3. Click “Retrieve” from the drop-down menu.
  4. Click “School Days” from the pop-up menu.
  5. All the school days are now loaded and you may take attendance.

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How does Pinnacle calculate the semester average?

In years past a failing 9-week grade or semester exam was averaged in as a “65”. By default Pinnacle DOES NOT make any such adjustment, but instead averages the grades just as they are.

For example if you give a semester exam:

Semester average = (3 X 1st 9-weeks + 3 X 2nd 9-weeks + 1 X Exam) / 7

Or if you do not give a semester exam:

Semester average = (1st 9-weeks + 2nd 9-weeks) / 2

It is up to you to decide if you wish to set a lowest grade for a nine-week average or semester exam.

If you wish to set a lowest limit (such as a “65”) on 9-week grades or semester exams, you will need to overwrite the 9-week average or semester exam yourself. Overwriting is explained in this section. If you want Pinnacle to average failing grades just as they are, then you do not need to do anything.

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How do I create a new assignment?

There are several ways to create an assignment. One of the most common ways is explained below:

  1. Click “Define” in the top toolbar
  2. Click “Assignments…” in the drop-down menu
  3. In the “Assignments” window, click the “Add” button
  4. Now enter the information for your assignment beginning with a title in the “Assignment Description” box.
  5. Next select a category in the “First Category Link” drop-down menu
    a) Remember that you must choose either “Academic Achievement” or “Academic Practice” for the assignment to count toward their nine-weeks grade.
    b) “Academic Practice” is for all formative work, that is, any work where the students are still learning the material.
    c) “Academic Achievement” is for all summative work, that is, work that is fair to be judged because the students have had sufficient instruction and practice.
    NOTE: for
  6. Next, pick a date for the assignment in the “Due Date” drop-down menu.
  7. Next, enter the value of the assignment in the “Max Value” box.
  8. If you weight individual assignments, you can enter the weighting value in the “Score Weight” box.
  9. Finally click “OK” to accept the assignment.

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What is the difference between an X-grade and a Z-grade?

To understand X-grades and Z-grades, you actually need to examine four different special grade options:

  1. Blank grades – This does not affect the student’s average, but does show up as a missing assignment waiting to be completed. You typically see blank grades when a student has not turned in an assignment or has not made up a test yet, but you do not want to penalize the student yet.
  2. X grades (exempt) – This does not affect the student’s average, and does not show up as missing. You would use an "X" to exempt a student from work because they were out sick or not part of you class at that time.
  3. Z grades – This is averaged in as a zero, but shows up as a missing assignment waiting to be completed. Z-grades are most often used for missing work that has been missing for quite a while and you want to show the student what impact a zero will have. This is useful around interim time to give a more accurate view of the student's grades.
  4. 0 grades – This is averaged in as a zero, and does not show up as missing. You use this if the student actually has a zero for the grade of that assignment, because they missed every problem, or cheated, or waited too long to turn in the late work (past the summative assessment for that unit).

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How do I use multiple categories (other than just Academic Achievement and Academic Practice)?

First remember this: To be included in the student’s grade an assignment MUST be placed in either the “Academic Practice” or “Academic Achievement” category. If you do not do this, the assignment will not count at all in the final grade.

IF you wish to put an assignment in a second category (in addition to “Academic Practice” or “Academic Achievement”) you can do this by following the steps below.

  1. Click on “Options” in the top menu bar.
  2. See if “Easy Mode” is checked and if it is, click it to uncheck that option. You cannot link an assignment to two categories unless you leave Easy Mode.
  3. Now add or edit your assignment as normal.
  4. In the assignment screen you will now have two boxes for categories.
  5. In the “First Category Link” box choose “Academic Practice” or “Academic Achievement”.
  6. In the “Second Category Link” box choose “Homework”, “Tests”, “Quizzes”, or such.

If you do this you will now be able to see averages for each category including test, quizzes, homework, and such. To see these averages:

  1. Click “View” in the top menu bar.
  2. Choose “Categories” from the drop down menu
  3. Now you can see the averages for all your categories.
  4. You can switch back to the normal assignment view by clicking “View” and then “Assignments”.

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How do I enter extra credit?

Below is an explanation of the three different ways to enter extra credit and when to use each method.

OPTION #1 - Extra credit as a stand-alone assignment

One way for you as a teacher to offer extra credit is as a stand-alone assignment. In such a case, students do extra credit assignments apart from regular graded work. If you use this type of extra credit, do the following to record it:

  1. To add the extra credit assignment, begin by clicking “Define” in the top toolbar.
  2. Next click “Assignments…” in the drop-down menu.
  3. In the “Assignments” window, click “Add”.
  4. Now enter the information for your extra credit assignment beginning with an appropriate title in the “Assignment Description” box.
  5. Next select a category in the “First Category Link” drop-down menu. You should probably choose “Academic Achievement” since that will give the extra credit more weight (80% at the MS or 85% at the HS).
  6. Next, you may pick a date for the assignment in the “Due Date” drop-down menu.
  7. Next, enter the value 0 (zero) in the “Max Value” box.
  8. DO NOT click the box labeled “Extra Credit Assignment”. That is for a different type of extra credit explained later.
  9. Next click “OK” to accept the assignment, and “OK” again to close the assignments window.
  10. Now you can simply enter grades for the students who did the extra credit assignment. Since it is worth zero points, anything you enter for their score will be extra points to be averaged into their Academic Achievement grade.
  11. When Pinnacle tells you “This grade exceeds the maximum possible. Keep showing this warning?” Click “Yes” or “No” depending upon your preference.

OPTION #2 - Extra credit as bonus points on an assignment

Another way for students to earn extra points is by answering bonus questions on a test or quiz. To record this type of extra credit, do the following:

  1. Create the assignment (test, quiz, etc.) as normal.
  2. When you enter the grades for the individual students, enter the total of their score and the bonus points.
    a) For example, on a 100-point test, they may have scored a 99, but also received 3 bonus points, so you would enter a 102.
  3. If their score is higher that the max value of the assessment (like in the example above), Pinnacle will tell you “This grade exceeds the maximum possible. Keep showing this warning?” Click “Yes” or “No” depending upon your preference.

OPTION #3 - Extra credit as a percentage on the final grade

A final way to have extra credit is as a flat percentage added to the final grade. For example, you may track a student’s completion of extra credit opportunities over a grading period, combine them into one percentage, and then increase their nine-week grade by that percentage (up to 2% by the grading guidelines). Here’s how to do it:

  1. To add the extra credit percentage, begin by clicking “Define” in the top toolbar.
  2. Next click “Assignments…” in the drop-down menu.
  3. In the “Assignments” window, click “Add”.
  4. Now enter the information for your extra credit percentage beginning with an appropriate title in the “Assignment Description” box.
  5. Next select a category in the “First Category Link” drop-down menu. You should choose “Academic Achievement” since that will give the extra credit more weight (80% at the MS or 85% at the HS).
  6. Next, you may pick a date for the assignment in the “Due Date” drop-down menu.
  7. Next, enter the value 0 (zero) in the “Max Value” box.
  8. This time you MUST click the box labeled “Extra Credit Assignment”.
  9. Next click “OK” to accept the assignment, and “OK” again to close the assignments window.
  10. Now you can simply enter the extra credit percentage for each student. Whatever percentage you enter will be added on top of their Academic Achievement grade. Since Academic Achievement is only 80% or 85% of their final grade you will need to enter a higher percentage than you want to get added to their final grade. For example:
To get a final increase of:
The MS needs to enter:
The HS needs to enter:
2%
2.5%
2.35%
1.5%
1.88%
1.76%
1%
1.25%
1.18%
0.5%
0.63%
0.59%
  1. If Pinnacle tells you “This grade exceeds the maximum possible. Keep showing this warning?” Click “Yes” or “No” depending upon your preference.

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How do I print the high school credit attendance report?

When a student misses 10 or more days of class, they may not get credit for that semester. The credit attendance report is used to notify all the necessary people about a student who is getting close to that amount.

To use the report properly you need to do three steps which will be explained below:

STEP #1: Periodically check attendance totals

Every week or so you ought to check the attendance totals for your students to see if anyone is in danger of a credit attendance problem.

  1. Open a class in Pinnacle as usual.
  2. Switch to attendance view by either of these methods:
    a) Click the “Attendance Grid” button on the tool bar.
    b) Or click “View” and then click “Attendance”.
  3. Now look over to the far right hand column where the attendance totals are. You need to see the totals for the entire semester, not just one grading period. To see this, start by double-clicking the top of the results column on the far right.
  4. From the pop-up window, choose “Semester” and click “OK”.
  5. Now look down the results column to see if any student has too many absences and/or tardies.
  6. Remember: three tardies equal one absence.
  7. A credit attendance report needs to be sent out when a student reaches five absences.
  8. When done, you may switch back to standard grade view by either method:
    a) Click the “Attendance Grid” button on the tool bar again.
    b) Or click “View” and then click “Assignments”.

STEP #2: Generate the report when needed

If you have students who need the report generated, you will do so as follows:

  1. Click “Reports” in the top menu bar.
  2. Click “Custom Reports” from the drop down menu.
  3. Click “School”.
  4. Click “Attend”.
  5. Click “Credit Attendance Report - 1st Semester” or “Credit Attendance Report - 2nd Semester”.
  6. You probably don’t want to print the report for all of your students, so instead “tag” the ones you need:
    a) Click “Tag Students…”
    b) Now hold down the “Ctrl” key and click on all the students you need to highlight.
  7. Click “OK” when done, and then click “OK” one more time to generate the reports.

STEP #3: Print the report in the correct form

The report will now open up in Internet Explorer. Depending upon what version of Internet Explorer you have, the browser may not allow the report to generate fully by default.

If you get a message at the top saying “To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options…” then do the following:

  1. Click where it says “Click here for options…”
  2. Click “Allow blocked content…”
  3. Click “Yes” when prompted with the Security Warning.
  4. Now all the content of the report will be generated.

Now it is time to print. First make sure the margins are correct and no header or footer info is printed:

  1. Click “File”.
  2. Click “Page Setup”.
  3. Set all the margins at “0.5” inches.
  4. Delete out anything in the “Header” and “Footer” boxes.
  5. Click “OK”.
  6. Note: You will only have to do this one time. From here on out all your custom reports will have these settings.

Finally print the report(s):

  1. Click “File”.
  2. Click “Print…”
  3. Click “Print”.

You may now send the report to the appropriate section of the main office for the students concerned.

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What do I do when the WGBA says it is busy or that multiple instances are running?

Sometimes you are unable to use the web grade book when at home. In such cases the program says it is busy, or that multiple instances of the grade book are running. Basically you need to delete the web grade book folder(s) from your computer to get rid of a corrupt file and then start the program back up.

If you are having trouble using the web grade book, try this on your home computer:

  1. Double-click on "My Computer"
  2. Double-click on your "C:Drive"
  3. Look for folders called "Excelsior" and/or "Pinnacle"
  4. If you do not see either folder, you will need to change a setting to make them visible as follows:
    a) Click "Tools"
    b) Click "Folder Options"
    c) Click the "View" tab
    d) Check the option "Show hidden files and folders"
  5. Once you see the "Excelsior" and/or "Pinnacle" folder(s), click on the folder to select it, then press the "Delete" key on your keyboard to delete it. Do this for both folders, if you see both.
  6. Now go back to our web site and log back into the web grade book.

The web grade book should now be reloaded onto your computer and should work correctly.

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How do I print the Senior Option report?

The Senior Option report lets you know which seniors are allowed to be exempted from taking the exam in your class. This is based upon their current grade and the number of absences they have had. To generate the report, do the following:

  1. Open a class as usual.
  2. Make sure all attendance totals are accurate by forcing a manual recalculation of the gradebook. You do this by clicking "Options" then "Recalculate".
  3. Now you can generate the report as follows:
  4. Click “Reports” in the top menu bar.
  5. Click “Custom Reports” from the drop down menu.
  6. Click “School”.
  7. Click “Senior Option Report.
  8. Click “OK” to generate the report.

SPECIAL NOTE:

The report will now open up in Internet Explorer. Depending upon what version of Internet Explorer you have, the browser may not allow the report to generate fully by default.

If you get a message at the top saying “To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options…” then do the following:

  1. Click where it says “Click here for options…”
  2. Click “Allow blocked content…”
  3. Click “Yes” when prompted with the Security Warning.
  4. Now all the content of the report will be generated.

Finally print the report(s):

  1. Click “File”.
  2. Click “Print…”
  3. Click “Print”.

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How do I get to the exam screen?

The semester exam has its own “grading period” so to speak. It is not entered in for the 9-weeks, but on its own screen. To get to the screen for the semester exam, do the following:

  1. Open a class like normal in Pinnacle.
  2. By default you should be in the current 9-weeks.
  3. Click on the right arrow in the top tool bar to move past the current 9-weeks.
  4. This will move you to the screen for the semester exam.
  5. The top of your screen will now say the name of your class followed by something like “Course /First Semester / Semester Exam.”

Another way to get to the semester exam screen is to use the “Marking Period Chooser” button, located to the left of the arrows.

  1. Click on the “Marking Period Chooser” button.
  2. Locate and click on “Semester Exam” under the appropriate semester.
  3. Now click “OK”.
  4. You will now be on the screen for the semester exam.

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How do I enter the exam grades?

Once you are in the exam screen, you need to create the exam and enter the student grades. You will create the exam just like you create any normal assignment. For example you could:

  1. Click “Define” in the top tool bar.
  2. Click “Assignments…” in the drop-down menu.
  3. Click the “Add” button.

Now enter the information for the exam including:

  1. Description – such as “Semester Exam”
  2. First Category Link“Exam”
  3. Max Value – Whatever the maximum score is for your exam, such as “100”.
  4. Now click “OK” to finish adding the exam info.
  5. And click “OK” again to exit the “Assignments” window.

The exam will now be created as an assignment. Simply enter the students’ grades as you would for any normal assignment.

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How does the exam get averaged with the other grades?

Pinnacle averages the exam with the 9-weeks grades just like we have always done. That is:

This averaging is done for you to create the semester grade. You do not need to do anything to make it happen.

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How does Pinnacle average special grades such as Incompletes?

The short answer is that it doesn't. This is something you need to do and is explained below:

In Pinnacle you are able to give special grades including:

Unfortunately Pinnacle does not know how to average these grades when calculating the semester average. So if you have given any of these grades for a 9-weeks grade or the semester exam, you will need to also enter a special grade for their semester average. Please do the following for each class to check for this situation:

  1. Open the class as usual.
  2. Click “View”
  3. Click “Marking Periods”
  4. Look at the grades for the 9-weeks and semester exam. See if any of them have any of the five special grades mentioned above.
  5. If you have not given any special grades, then move on to your next class.
  6. If you have assigned a special grade, then the semester average should also be a special grade. For example, if a student gets an “I” for the 2nd 9-weeks, then they should have an “I” for the semester average. However, Pinnacle may not calculate this correctly and you will need to overwrite the semester average.
  7. If you need to put a special grade in at the semester average level, first double-click on the current semester average grade for that student in the far right hand column labeled “First Semester” or "Second Semester" .
  8. You will be asked “Are you sure you want to overwrite this grade?”
  9. Click “Yes”
  10. Next click on the down arrow at the end of the box labeled “Enter new Letter grade”
  11. This will give you a drop down menu with the following choices:
    a) A
    b) B
    c) C
    d) D
    e) F
    f) N: No grade
    g) S: Satisfactory
    h) U: Unsatisfactory
    i) WD: Withdrawn
    j) I: Incomplete
  12. Choose the special grade you want
  13. Click “OK”
  14. Now their semester grade has been changed to the special grade you chose.
  15. Repeat this for each of your classes.

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How do I access and use the Web Gradebook?

The Web Gradebook looks and acts exactly like the Pinnacle Gradebook program you use in your classroom. However, it works through the Internet so you can work on Pinnacle from any computer with Internet access. (Note: this only works outside of your school building, so please continue to use Pinnacle as normal when you are at school.)

Note about Internet Connection Speed:

The Web Gradebook will allow you to work on your grades from any computer with Internet access. Because a lot of information has to be transferred to your home computer through the Internet, the Web Gradebook works best with a high-speed connect like RoadRunner or DSL. If you dial into the Internet through your phone line, the Web Gradebook may take several minutes to load.

Following are the instructions to use the program.

Step 1: Set your password

First you need to set a password for you to use the Web Gradebook. Note: The password must be set at school through Pinnacle before you can use the Web Gradebook at home.

  1. Start up Pinnacle at school and log in as usual.
  2. Click on “Pinnacle” in the top menu bar.
  3. Click on “Change WGBA Password…” in the drop down menu.
  4. You can ignore the box labeled “Old Password” (unless you are changing a password you have previously set).
  5. Type in the password you want in the “New Password” box.
  6. Click “OK”
  7. Type the password in again to confirm it and click “OK”.
  8. You will be told “Your password has been changed.”

You can now use this password when you log into the Web Gradebook or the WGBA.

Step 2: Start the Web Gradebook

  1. At home start up your web browser, such as Internet Explorer.
  2. Go to the North Canton City Schools home page at www.northcanton.sparcc.org.
  3. For the Middle School:
    a) Click on the “North Canton Middle School” link.
    b) Click on the “Staff Resources” link.
    c) Next click on the “Pinnacle Web Gradebook” link.
  4. For the High School:
    a) Click on the “Hoover High School” link.
    b) Hover your mouse over the “Staff Only” link.
    c) From the drop-down menu hover your mouse over the “Pinnacle (Secure)” link.
    d) Next click on the “Web Gradebook” link.
  5. This will open a page where you can choose which version of the Web Gradebook you wish to use.
  6. If you click the “Web Gradebook” image, this will choose the new full version of the program. This is the recommended option.
  7. If you click the “Web Gradebook Assistant” image, this will choose the older light version of the program. This is no longer the recommended option.
  8. Once you have made your choice, a button will appear that you need to click to launch the program.

Step 3: Logging in

  1. The first time you launch the program, it may need to download some information to your computer or update needed plugins. Simply answer affirmatively to any questions the program asks so everything can be correctly set up.
  2. Eventually you will get to the log in screen.
  3. Log in with the following info:
    a) For “School I.D.” enter “300” (for the HS) or “400” (for the MS).
    b) For “User I.D.” put in the number you normally use for logging into Pinnacle.
    c) For “Password” enter the password you created in Step 1.
  4. Click “Log In”.
  5. You will now be logged into the Web Gradebook. Depending upon your Internet connection speed this could take between 30 seconds and a few minutes.

Step 4: Using the program

Unlike the older light WGBA, the full Web Gradebook looks and acts exactly like the version of Pinnacle you use in your classroom. You may use it just like you are used to doing.

When done, simply exit the program.

Step 5: Accepting the changes in Pinnacle

When you get back to school and log into Pinnacle, you will need to accept the changes you made with the Web Gradebook.

  1. At school start up and log into Pinnacle as usual.
  2. When you go to open a class you will get a message saying, “This class file has been modified by the Web GB Application, do you wish to accept the changes?”
  3. Click “Yes” to accept your changes.
  4. Now Pinnacle has all of the updates you made through the Web Gradebook.

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How do I take attendance?

Attendance needs to be taken and submitted at the start of each period. The preferred method for entering attendance is:

Quick Attendance Method

  1. Click the “QA” button in the toolbar.
  2. Click on a student to select them.
  3. Click on the “Absent” or “Tardy” button to mark their attendance. Each time you click the button it rotates through to the next available attendance code.
  4. Click the “Date” button to choose a different date if needed.
  5. Click “OK” when you are finished.
  6. Finally you MUST SAVE YOUR CLASS FILE to send the data to the office.

However, if you have made a seating chart with Pinnacle, you can also use that for attendance:

Seating Chart Method

  1. If you have made a seating chart you can take attendance on it by clicking “View” in the top menu bar.
  2. Then click “Seating Chart” in the drop-down menu.
  3. To add an attendance code for a student, click on their seat and pick the code from the pop-up menu.
  4. Click the “Date” button to choose a different date if needed.
  5. Click “OK” when you are finished.
  6. Finally you MUST SAVE YOUR CLASS FILE to send the data to the office.

NOTE: Even if all your students are present, you still need to take attendance and then save your class file to electronically submit the information. This lets the office know that you did not forget to take attendance, and all of your students are present. Pinnacle will tell the office which teachers have not submitted their attendance for each period.

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What attendance codes are available?

Your Attendance Codes

The codes you can choose for attendance are:

  1. “A” – Absent Excused
  2. “R” – Tardy Unexcused
  3. “T” – Tardy Excused
  4. “I” – School Related Absence (such as a field trip)

Additional Office Attendance Codes

In addition to the codes you have for attendance, the office will also be entering codes, which may then show up in your gradebook. If you see any of the following codes, here is what they mean:

  1. “U” – Absent Unexcused
  2. “H” – Half Day Excused Absence
  3. “Q” – Half Day Unexcused Absence
  4. “X” – Expelled
  5. “S” – Suspended
  6. “B” – Truant All Day
  7. “C” – Truant Half Day
  8. “L” – Present in Library (only used in HS)

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How do substitute teachers take attendance?

Rather than have substitutes use the Pinnacle system, we need to have them fill out a paper attendance report for each period. They will then leave these reports for you. When you get back, you will need to check their reports against what is in Pinnacle and make any changes as needed. Chances are the office will already have filled in most of the absences on their end, so you may not have many changes to make other than tardies.

You will need to print out a blank sub report for each of your classes and leave them in your substitute folder for when they may be needed. Don’t forget to print out new blank reports after you have had a sub.

To print the reports, do the following:

  1. Open a class in Pinnacle as usual.
  2. Click “Reports” in the top tool bar.
  3. Then click “Custom Reports”
  4. Then click “School”
  5. Then click “CLASS”
  6. Then choose the report called “Substitute Teacher Report”.
  7. Next click “OK” to generate the report for all of your students in that class.
  8. The generated report will now open up in Internet Explorer.

If you get a message at the top saying “To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options…” then do the following:

a) Click where it says “Click here for options…”
b) Click “Allow blocked content…”
c) Click “Yes” when prompted with the Security Warning.
d) Now all the content of the report will be generated.

  1. To print the report click the printer icon in the Internet Explorer toolbar, or click “File” and then “Print…”
  2. Repeat this process for each class.

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How do I get a schoolwide attendance report?

The office will no longer be making attendance reports to show schoolwide daily attendance info. Instead you can generate this report any time you want to right through your Gradebook. This is better because the info will be accurate as of the time you make the report. Here’s how to do it:

  1. Open a class in Pinnacle as usual.
  2. Click “Reports” in the top tool bar.
  3. Then click “Crystal Reports”
  4. Then click “HS Attendance Report for Staff” or “MS Attendance Report for Staff”
  5. Then click “OK”
  6. Then pick the date you want and click “Accept”.

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What if there is incorrect attendance data in Pinnacle that I can't change?

Attendance codes can be entered by teachers and attendance secretaries. However, when the attendance secretaries enter a code, teachers cannot overwrite it. This is because the attendance office is more likely to have info on why students are absent.

However, on occasion there may information that the attendance secretary did not have, so that an incorrect code got entered. If that happens, please contact your attendance secretary to inform them of the incorrect data.

At the high school, please contact Kathy Snyder:

At the middle school, contact Michele Renner:

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How do I get old grades for a student who has changed classes and/or periods?

Grades do not move with the students in Pinnacle. However, if a student came from one of your classes, you can still get to the old grades to copy them down and re-enter them. Here's what to do:

  1. Open the class the student used to be in.
  2. Click "Options"
  3. Click "Show Inactive Students"
  4. Scroll down to the bottom of the roster and find the student and his/her old grades.
  5. Copy them down.
  6. Switch to his new class.
  7. Enter the grades for the student there.

If the student came from another teacher, contact that teacher and have them do the steps above to get you the grades you need.

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